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  Q.1 Rate your overall satisfaction with the Products and services offered by IDBIFederal bank.1.Highly atisfied!.atisfied .DissatisfiedQ.! Did you give sufficient infor#ation to the custo#ers about the $roducts.1.%es!.&o .'an(t ayQ. Is IDBI cor$orate strategy gives i#$ortance to the )dvisors needs.1.trongly )gree!.)gree .&eutral*.Disagree+.trongly DisagreeQ.* Have you contacted by bank regarding about $olicy1.%es!.&oQ.+ Do you think IDBI is #aintaining good custo#er relations through itsservices,1.%es!.&oQ.- How do you find the sales eecutive when they e$laining about the /ifeInsurance $olicy.1.'onvincing!.atisfactory .Dissatisfactor Q.0 Relationshi$s with custo#ers are given great value in our organiation.1.%es!.&o .'an(t ay  Q.2 &on traditional #ethod of co##unication is one of the I#$ortant factor toi#$ress custo#er.1.trongly )gree!.)gree .&eutral*.Disagree+.trongly DisagreeQ.3 'usto#ers are coo$erative whenever your a$$roached regarding about $re#iu# Due.1.%es!.&o .'an(t ayQ.14 IDBI banks lack skilled 5orkforce to handle custo#ers.1.trongly )gree!.)gree .&eutral*.Disagree+.trongly Disagree
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