QI, not QA

 Engineering

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1. QUALITY INTELLIGENCE, NOT QA Why the QA acronym should go the way of the Waterfall 2. Introduction ã “Quality assurance (QA) is a way of preventing mistakes or…
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  • 1. QUALITY INTELLIGENCE, NOT QA Why the QA acronym should go the way of the Waterfall
  • 2. Introduction • “Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers” [1] • With the Agile paradigm shift it is time to put this old acronym to rest, as it no longer accurately describes what we do or how we relate to our environment • In this presentation I will explore why we should not use the QA acronym when talking about testers and test organizations anymore, and what we should use instead
  • 3. Quality Assurance • “Software quality assurance (SQA) consists of a means of monitoring the software engineering processes and methods used to ensure quality.” [3] • This definitely does not describe what a tester or a test organization does • And even if we disregard all the official definitions of SQA/QA and just talk about what it has historically meant, it still does not make sense • Testers do not assure quality • Testers are not monitoring the developers’ work • Testers do not own quality on their own • Testers are not defenders of quality • Testers cannot assure quality directly in any way
  • 4. Quality Assistance • Quality Assistance [2] is a way to make the QA acronym fit better into an Agile environment • But just like if you try to adapt waterfall to an Agile environment, you are just trying to prevent the paradigm shift from happening • So what is wrong with Quality Assistance in Agile? • A tester is a part of the development team – they are not an outside entity that assists the development team • Quality Assistance does not highlight what value the tester actually creates – it puts the tester firmly in the passenger seat, only there to allow someone else to create value • Quality Assistance allows the tester to feel less ownership as they are only assisting someone else, and are somehow not accountable together with the rest of the development team for the final product
  • 5. Business Intelligence • “Business intelligence (BI) can be described as "a set of techniques and tools for the acquisition and transformation of raw data into meaningful and useful information for business analysis purposes”” [4] • BI is not called Business Assurance or Business Assistance for a reason
  • 6. Quality Intelligence • Quality intelligence (QI) can be described as "a set of techniques and tools for the acquisition and transformation of raw product data into meaningful and useful information for quality analysis purposes • Why not? • Isn’t this what testers and test organizations actually do? Acquire and transform product data into useful information for our stakeholders?
  • 7. Conclusion • Quality Assurance is a part of the Waterfall development process, and if you do not working according to that process, then you should not call it Quality Assurance • Quality Assistance is just a way to adapt the acronym to an Agile environment, and this only hinders us in making the paradigm shift • Quality Intelligence much more accurately describes what we do, and allows us to really start thinking in an Agile way
  • 8. References [1] Quality Assurance https://en.wikipedia.org/wiki/Quality_assurance [2] Quality Assistance https://www.atlassian.com/inside-atlassian/quality-assurance-vs-quality-assistance [3] Software Quality Assurance https://en.wikipedia.org/wiki/Software_quality_assurance [4] Business Intelligence https://en.wikipedia.org/wiki/Business_intelligence
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